While customer satisfaction with the dealer service experience has rebounded, there are still significant issues being faced when a consumer brings his car to be worked on. According to the J.D. Power 2024 U.S. Customer Service Index (CSI) Study rele

Vero, the market leader in automotive products including finance, insurance and customer retention products, announced on March 14 an exclusive partnership with automotive privacy-tech pioneer Privacy4Cars to offer Identi-FI, the first and only full-

As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer is shining the spotlight on companies that help dealers do their job more effectively. We recently interviewed Bob Gower reflects on his four d

Petra Automotive Products, the fastest growing premium automotive products manufacturer in the world, recently launched their Petra Advantage Rewards Program to increase retention in Sales and Service for dealerships nationwide. Using Petra Advantage

While improving, a national survey found the current market sentiment for auto dealers is still considered weak among this cohort. The Cox Automotive Dealer Sentiment Index (CADSI) for the first three months of 2024 increased two percentage points to

Group 1 Expands in South Carolina Group 1 Automotive announced the acquisition of Modern Classic Motors in Hilton Head, SC  on March 13. The acquisition includes three franchises: Mercedes-Benz, Sprinter and Honda in Beaufort County. The acquisition

Content marketing is a strategic marketing approach focused on offering content that is so valuable and helpful to consumers and directly contributes to brands’ ability to build trust and authority. This, in turn, makes consumers more inclined

The price of a new car continued its decline over the past year in February. An analysis by Kelley Blue Book released March 11 found new-vehicle transaction prices (ATP) was down less than one-tenth of 1% from the revised January figures. The average

In the ever-evolving landscape of financial markets, the auto securitization sector stands at the intersection of technological innovation and traditional finance. One of the pivotal advancements shaping this industry is the integration of digital co