You know what they look like and where they are. They’re the service interval reminders, and they come in the form of a tiny piece of plastic that clings to the upper driver’s-side corner of every windshield. Your service advisors take the time t

As part of doing business in today’s fast-paced world, inevitably we all have to adopt new technology to make things run more efficiently.  Whether it’s a CRM, a call-tracking system, or a new DMS, it’s not usually met with a big welcome from

Once the holiday season is underway, there’s a lot you can do to land more sales and bank as much profit as possible, no matter what the economic climate. The key is to be proactive. Don’t sit back and let the holiday season unfold before you. If

In their latest Guidelines report published by NADA Used Car Guide, analysts observed April used vehicle values fell by only 1.4 percent, while new vehicle sales improved 5 percent during the month. With such a nominal change in the used market,  

GAINESVILLE, Ga. – Once again, auction prices for cars were on the way down last week. But pickup truck prices began picking up even more. The latest Black Book Market Insights report said that all car segments Black Book tracks saw prices d

It has been said a fleet manager can do his or her job pretty well by managing just two costs associated with the provision of fleet vehicles: fuel (variable) and depreciation (fixed). Considering depreciation is more than half of fixed costs (fuel b

FORT WORTH, TX – May 15, 2015 – Most auto lenders are well aware of big-picture compliance safeguards they should implement into their collections efforts. But actually doing them is another story. “Compliance goals – whether they are for col

The Dodd-Frank Act directed the Consumer Financial Protection Bureau to study the use of pre-dispute arbitration clauses in consumer financial markets and gave the CFPB the power to prohibit or regulate the use of such clauses depending on its findin

In today’s auto retail space, your prospects and most loyal customers have more options than ever. As marketplace loyalty wanes, dealerships must become more sophisticated and use big data not only to anticipate market trends, but also to shape the