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Don’t Post Pictures Of Your Customers Online Without Reading This

Businesses and marketers have received the message: visual content sells. One photo can speak volumes about a brand, catching the attention of consumers much more effectively than text-based content.
May 2, 2016
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When Does Customer Engagement End?

Adhering to the belief that “customer is king” means more than providing top-notch frontline customer service today. It is not simply about delivering the most innovative products or services anymore.
May 2, 2016
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David Rikess joins ZMOT Auto (Cardinale-Group) as Manager | Retail Performance

The Cardinale-Group of companies is pleased to announce that David Rikess has been named Manager | Retail Performance of ZMOT Auto, effective immediately.
May 2, 2016
Posts News

5 Ways to Figure Out What the Heck to Post on Facebook

Every time I meet with new clients or speak or do a workshop, someone inevitably asks me, “What the heck do I post on Facebook to attract more customers?” The answer is a simple one but not so easy to find.
May 2, 2016
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Should ROI Be Attached to Every Marketing Activity?

While I do believe that trying to seek out a specific ROI on every single activity can become exhausting and demoralizing for most marketers, it’s true that marketing (as a whole) can and should be able
May 2, 2016
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10 Ways to Turn a Lead Into a Sale

You are literally wasting your time and money if you can’t turn a lead into a sale. Two of the most common reasons prospects don’t end up buying include:
May 2, 2016
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3 Tips for Creating a Killer Testimonial Video

Ever since reviews have risen in popularity, dealerships have mostly focused on written reviews -- they were the most prominent in search engine results and on third party sites.
May 2, 2016
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The Law of Reciprocity & Retail Automotive

It’s no secret that the emergence of the digital age has leveled the playing field in the front end of the car business. Customers now have ready access to a plethora of information.
May 2, 2016
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KAR Auction Services Names Mike Eliason Vice President of Investor Relations and Treasurer

KAR Auction Services, Inc. (NYSE: KAR), a leading end-to-end vehicle remarketing services provider, today announced that Mike Eliason has been named vice president of investor relations and treasurer.
May 2, 2016