Email marketing continues to be one of the most effective online marketing strategies that dealerships can conduct. In fact, nearly 75% of adults say that email is their preferred method of communication

Another typical day in the car business. One customer wouldn't even get out of their car, while another wouldn't demo the vehicle nor come inside. And the on...

While the latest Black Book Market Insights report showed relatively mild depreciation last week among the majority of car and truck segments,

The laws governing car dealers and the auto industry can be, to put it mildly, complex. Marc Bonanni, the new associate general counsel at Beepi, would know. He has been an attorney in the auto industry

Myths are dangerous things. They are invented from misinformation and the unknown.  For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea,

Two-thirds of Americans would have difficulty coming up with the money to cover a $1,000 emergency, according to an exclusive poll released Thursday, a signal that despite years of recovery from the

As a general manager or store director you are approached daily with the latest and greatest technique to attract more customers to your service department. Although this is a very necessary action to

The most significant change to wage-and-hour law in more than a decade was published yesterday. This change means that 4.2 million salaried, non-manufacturing workers

Entitlement is defined as believing you are owed special rewards, privileges or treatment. In essence entitlement says, “You owe me because I show up and belong, not because I step up