Fred Salinas, the owner of Friendly Ford in Crosby, TX, got his start in automotive on the manufacturer side. After going through Ford’s minority dealer program, he completed one of the fastest buyouts

Today I want to talk to you about a potential future I believe is rolling towards our industry at an alarming speed. You see, what I do, is I peek around corners looking for trends that have potential teeth

If you have a failing BDC, and you are a GM, then you are the reason your BDC is failing. Or not working properly and going to fail.

Customers will come back if you make the experience feel less like a chore and more like an event they actually want to attend.

"In most businesses, someone is getting screwed," said my childhood teacher. I don't remember what grade I was in, or who even said it to me, but I will always remember hearing it and how much it

For most car dealers every weekend is a sale. The same basic offers with a different theme or tag line. Unfortunately, the shoppers know it.  And the flat-line response shows it.

As we look around the country, it appears that the auto sales are strong in many areas and are continuing to set records. Dealer acquisitions continue at a fast pace, suggesting a high level of confidence

Management expert Peter Drucker once said, “Most of what we call management consists of making it difficult for people to get their work done.” Are you spending too much time trying to manage your

Let’s face it: finding the right path to successful social media marketing is difficult. Lots of companies invest time and money into platforms to get likes and followers without truly knowing what success