For those of you who are used to talking to cars, the future will be status quo for you. Imagine that you arrive at work and are greeted by a barrage of eager customers who have made

Remember when airbags were a feature? Heck, remember when side airbags and even mp3 players were a feature? Those days are gone; at least on the Swapalease.com marketplace.

Helion Automotive Technologies announced today that New England based Balise Auto Group has enjoyed tremendous growth in the past four years, with some help from improvements

Whether your inbound sales calls are routed to a Business Development Center or your sales staff, your employees should be properly trained to answer calls before they pick up

On this episode you will learn that setting the right expectations for your staff is very important. When you set expectations you have to follow through when your staff falls short.

$617. That’s how much the average car dealership spends on advertising per new vehicle sold, according to NADA Data 2015.

Instagram has become a social media powerhouse, beating out all their competition with respect to social engagement. Even though people don’t appear to engage with branded social content very often,

Think about your mobile search experience. What bothers you the most? If you've ever experienced poor site speed and incompatible websites, then you know your site has to be one of the best out there.

In most dealerships a dispute inevitably arises between salespeople over a sold customer. Perhaps it’s because one salesperson initially assisted the customer and a second closed the deal