Dominion Dealer Solutions’ leading customer relationship management (CRM) and lead management systems, Autobase and Web ControlTM, are now both Premium CRM products

Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with DealerMine, a leading automotive CRM and BDC solutions provider.

ELEAD1ONE today announced a partnership with Recall Masters, Inc., the leading provider of automotive recall news, data, training, and communications, to integrate

In every company, at some point in time, customer service mistakes happen. And, they are often magnified by the fact that the customer-facing employee cannot handle the situation on the spot

Sixty-two percent of car buying women report that they return to the dealerships where they first purchased their vehicles to then have them serviced or repaired. That statistic highlights the potential

When the Winton Motor Company placed what is likely the first car advertisement in Scientific American back in 1898 with the headline “Dispense With A Horse” -, little did it

Many dealership profits are being challenged by compressed margins, growing expenses, flat sales and greater competition. These challenges are not unique to auto dealerships, many businesses face

Most of us would consider conversions the main success metric of dealership websites, and for good reason: receiving contact information means the buying conversation can begin.

Facebook communicates your dealership's core message and personality, attracts and engages your target customers, and converts fans into customers. But too often, dealers jump