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Are you Killing Customers Softly with the Same Old Song?

In a recent  article Colin Shaw, a leading customer experience thought leader and author, details his car-buying experience – and not in a positive way. He experienced car-buying the same way that car dealers have always done it in the past. [Spoi
Aug 7, 2017
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Witt’s Wise Words: Recover Wasted Time in the Service Department

ELEAD1ONE Partner Bill Wittenmyer explains how to recover wasted time in the service department and add billable hours without adding more techs.
Aug 7, 2017
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Team Auto Group’s Kristin Dillard Honored by Automotive News as One of 40 Under 40 Up-and-Coming Retailers

Salisbury, N.C., July 23, 2017 — Team Auto Group, a Chevrolet-Buick-GMC-Cadillac dealership in Salisbury, N.C., today announced that Kristin Dillard, a partner with the group, was recently honored by Automotive News and named as one of 40 up-an
Aug 4, 2017
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Huffman Auto Group Hires First-Ever Director of Operations

Louisville, KY, August 3, 2017 — The Neil Huffman Automotive Group is proud to announce the hiring of John D. Hill as the company’s first ever Director of Operations.  In this position, Hill will oversee dealership activity including new and
Aug 4, 2017
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Focusing Dealership Effort Through Strong Customer Support

Dealerships would love for their employees to give everything they have in pursuit of company success. In reality, each member of your team has only a limited amount of time, energy, and effort available. It’s important that they spend that that ef
Aug 4, 2017
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Attribution: Do Auto Dealers Really Know What’s Happening?

We asked dealers how they are adapting to new marketing measurement tools. Things have changed considerably with the state of marketing measurement and we wanted to know how dealers are adapting to new measurement tools like Multi-Touch Attribution.
Aug 4, 2017
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#FreebieFridays – Building Authentic Relationships

In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer shares practical advice on how to connect with customers and build authentic relationships in today’s fast paced world of micro-interactions on social media.
Aug 4, 2017
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NORTH AMERICAN DEALER PARTS EXCHANGE RELEASES DISTRUPTIVE TECHNOLOGY TO THE BIG THREE

THE COMPANY OFFERS A FIRST-TO-MARKET PLATFORM FOR DEALERS TO REDUCE IDLE PARTS INVENTORY Edmonton, AB, Canada – August 1st, 2017: North American Dealer Parts Exchange (NADPE) has announced they are now opening taps on the big three automakers in th
Aug 4, 2017
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Larry Tabloff Joins Digital Dealership System

Larry Tabloff has joined Digital Dealership System (DDS) as Vice President of Sales. Tabloff will manage DDS sales for North America, oversee national accounts and customer relations, while developing and implementing strategies for new client acquis
Aug 3, 2017