Tim James shares the importance of quality videos and tips on ways that dealers can make their videos more appealing to customers.

Every successful business needs customer feedback to gauge how they are doing. Customer loyalty, experience and retention can’t be modified without hearing what your customers think. Dealerships rely on such things as manufacturer surveys and onlin

Chief Product Officer Michael Markette shares how machine learning can help your dealership become more efficient.

Running a business is a constant struggle to make sure all pieces are working together. I have come to realize while there are many facets to a successful business, they can all be grouped into these three pillars. They need to be working in conjunct

Secondary Marketplace Activity Picks Up With Shoppers Looking to Avoid Dealer Down Payments CINCINNATI, OHIO (July 11, 2018) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 68.4% appr

PPC (Pay-Per-Click) is an extremely effective way to drive legitimate, bottom of the funnel buyers into your dealership. Here are the 5 essential components you will need to run a solid PPC Campaign. 1. Identify Keywords That Under-Perform or Perform

The decision to switch to a new CRM is not one to be taken lightly. On a daily basis, your sales team relies on your CRM for new leads and opportunities, to remind them what needs to be done, guide them through car deals and keep them on track to mee

It’s probably not news to you that, while customers like having new cars, many dislike the dealership experience. And, that dislike often immediately begins from the first moment they arrive and are basically accosted by 10 salespeople approaching

Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach out to them.