The demand for complete end-to-end online vehicle sales is growing, and companies are beginning to prove that it can be done efficiently and effectively. Yet most dealer sites still serve as digital brochures that try to immediately push consumers in

In late April, a massive F4 force tornado slammed through Alabama and western Georgia, costing lives and billions of dollars in damage. Most national news coverage of this storm’s wrath has focused on its impact on the citizenry, yet untold busines

YONKERS, N.Y. — The highly anticipated redesigned Honda Civic LX, whose predecessors have often been Consumer Reports’ highest rated small sedans as well as Top Picks in five of the last 10 years, now scores too low to be Recommended by t

Toyota City, Japan —Toyota Motor Corporation (TMC) this week announced financial results for the first quarter ended June 30, 2011. On a consolidated basis, net revenues for the first quarter totaled 3,441.0 billion yen, a decrease of 29.4 percent

DEARBORN, Mich. — Ford initiates new pricing strategy for SYNC®, making the hands-free, voice-activated connectivity system more affordable for customers; dropping option price to $295 makes SYNC the most capable and most affordable system on

In late April, a massive F4 force tornado slammed through Alabama and western Georgia, costing lives and billions of dollars in damage. Most national news coverage of this storm’s wrath has focused on its impact on the citizenry, yet untold busines

What truly distinguishes JM Lexus?   The nine-hole putting green for customers on the rooftop of the service center? The fact that JM Lexus is the largest volume Lexus dealer in the world, and has been since 1992?   That its parent company, JM Fami

WESTLAKE VILLAGE, Calif. — New-vehicle retail sales in July, which got off to strong start over the Independence Day weekend, have again slowed during the second half of the month—a pattern also seen in  June 2011—according to J.D. Power

Creating a long-term relationship with each new and used vehicle buyer can be accomplished by utilizing inexpensive fundamentals! Current selling and servicing practices lead customers to believe that any service operation can be used. If there is a