I used to wrongly believe that all urgency was good urgency, and was certainly better than no urgency at all. Not quite. Without question, a healthy sense of urgency is an essential ingredient in a high performance culture. But contrary to popular be

It’s been a long hot summer. Especially for Japanese-branded dealers with earthquake-driven inventory constraints that have stunted sales opportunity during some of the most critical months of the year. And all dealers have weathered the effects of

AutoNation, Inc. (NYSE: AN), America’s largest automotive retailer, announced that its retail new vehicle unit sales inJuly 2011, as reported to the applicable automotive manufacturers, totaled 18,949, a decrease of 4% as compared to July 2010.

Raleigh, N.C.—More than 20 percent of young adults plan to purchase a car within a year, according to an FGI research survey compiled by Capstrat, a communications firm. The national survey looked at the purchase decisions of more than 400 Millenni

DEARBORN, Mich. — FordDirect, a joint venture between Ford Motor Company and its franchise dealers, announced today the appointment of Valerie Fuller as COO. Fuller previously served as executive vice president of operations for FordDirect and

Facebook is the fastest growing marketplace in your community.  Fifty million current and future car buyers share their ‘Likes’ with each other every day.  When the goal for your store is to be “liked” by hundreds or even th

What truly distinguishes JM Lexus?   The nine-hole putting green for customers on the rooftop of the service center? The fact that JM Lexus is the largest volume Lexus dealer in the world, and has been since 1992?   That its parent company, JM Fami

WESTLAKE VILLAGE, Calif. — Website appearance—including design elements and color schemes—is driving many brand-level increases and decreases in shopper satisfaction with automotive manufacturer websites, according to the J.D. Power and Ass

CHERRY HILL, N.J. — Subaru of America, Inc. this week announced the appointment of Dean Evans to chief marketing officer.  Reporting to SOA chief operating officer and EVP Tom Doll, Evans will be responsible for the company’s marketing,