I must share with you that the days of what I refer to as “Rain Ex Sales Reps” are gone! “Rain Ex,” front lobe “yes, yes, yes,” rebuttals, scripts or habits are weak.  They immediately, from first contact, either lump us into the stereot

LONG GROVE, Ill. — BMW of North America announced Dealer Product Services (DPS) has been selected as administrator for a branded MINI service retention and marketing initiative. Dealer Product Services will launch the new MINI Service Connectio

ATLANTA – Manheim is “bringing the auction” to the dealers with a new online sales promotion that makes it easier than ever before to list vehicles on OVE.com and sell online to the industry’s largest collection of buyers. The program began

Norcross, GA – September 1, 2011 – MOTOR TREND® (www.motortrend.com), a publication of Source Interlink Media, LLC, a subsidiary of media and marketing services company Source Interlink Companies, Inc, and EasyCare® (www.easycare.com), the lead

Alexandria, VA – The American International Automobile Dealers Association (AIADA) released August 2011 sales figures for the international nameplate automobile industry. AIADA represents America’s approximately 10,000 international nameplate fr

DETROIT – SmartAuction, Ally Financial’s online vehicle auction website, announced that it has formed an agreement with CentralDispatch® to allow SmartAuction users to upload daily SmartAuction transaction activity to their CentralDispatch accou

In June of 2010, I wrote a column that ran in Dealer magazine, “The Calm Before the Storm.” In it I suggested that despite the economic upswing we were enjoying at the time, a debt-induced financial crisis loomed and could cause more challenging

FORT LAUDERDALE, Fla. — AutoNation, Inc. (NYSE: AN), America’s largest automotive retailer, announced that its retail new vehicle unit sales in August 2011, as reported to the applicable automotive manufacturers, totaled 18,121, a decreas

SANTA MONICA, Calif. — BMW and Mercedes-Benz are each in position to knock Lexus from the top of the luxury sales standings this year, but Lexus isn’t going down without a fight. According to Edmunds.com’s monthly analysis of the True