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Connecticut Dealers See Industry Renewal

Connecticut’s auto dealers are starting to see a surge in new car sales, according to The New Britain Herald. The story said Connecticut dealers had a dismal time in 2008, but by the end of 2010 were seeing a change in the industry. In the last yea
Nov 15, 2011
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CarWoo! Unveils Car Buyer’s Bill Of Rights

BURLINGAME, Calif. — In the face of an ever increasing number of disgruntled buyers, CarWoo! presents its Bill of Rights for car buyers.  This Car Buyer Bill of Rights, based on the buyer’s experience in the CarWoo! MarketPlace declare
Nov 15, 2011
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Automaker Creates First-Ever Director of Customer Experience Role

HERNDON, Va. — Audi of America announced the appointment of Jeri Ward to director of Customer Experience, a new role within the U.S. organization that focuses on strategy and programs for improving customer experience and loyalty across the com
Nov 15, 2011
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Dealers’ Response Enthusiastic – Now Signing up to Compete for the Spring 2012 Digital Dealer Website Excellence Awards

Response by dealers nationwide to the new Digital Dealer Website Excellence Awards is extremely enthusiastic as evidence by how many are signing up to enter the Spring 2012 competition. Dealer Communications, the leading multi-media information sourc
Nov 15, 2011
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Great Lakes Dealers Celebrate with Limited Edition Red Wings Ram Truck

Auburn Hills, Mich. – Chrysler Group LLC’s Ram Truck brand, Great Lakes Business Center and Southeast Michigan Ram dealers have expanded their partnership with the Detroit Red Wings, one of America’s most successful professional sports fran
Nov 15, 2011
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myMobileDealer Launches Innovative Mobile Solution Aimed at Helping Car Dealerships Increase Revenue and Improve Customer Satisfaction

RALEIGH, N.C.—myMobileDealer, a Raleigh-based software firm announces the launch of a new tool aimed at eliminating the barrier between consumers and car dealerships. The mobile-centric solution is designed to not only help with the vehicle buy
Nov 14, 2011
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Black Book enhances scanning capability and adds digital photo and video functionality to its family of Smart Phone applications for dealers

Gainesville, GA – Black Book® announces exciting upgrades to their iPhone and Android Smart Phone Applications, including enhanced scanning support for all major auction bar codes, including “QR” codes, and functionality to support the capture
Nov 14, 2011
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Google® Dealer Jumpstart Team Selects NCM® Associates for its First Automotive Dealer 20 Group Presentation

Overland Park, Kansas  — NCM® Associates, the leading provider of 20 Group, retail operations consulting, management training and education, and Benchmark® analysis services to retail automotive dealers and managers, today announced it has
Nov 14, 2011
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ADP Partners With NextGen Software, Inc. to Increase Supplier Adoption of Its Procure-to-Pay Network

ROSELAND, N.J. — ADP ®, a leading provider of human resource outsourcing, payroll services, tax and compliance services, benefits administration and integrated computing solutions for vehicle dealers, today announced its partnership with NextG
Nov 14, 2011