CLIFTON PARK, N.Y.  – Auto/Mate Dealership Systems announced it has added Automated Dispatch and Electronic Repair Order (RO) functions to the Fixed Operations module in its dealership management system (DMS) software. The upgrade is a complete

HOUSTON — Group 1 Automotive, Inc. reported record fourth-quarter adjusted net income of $22.0 million, a 49.3 percent increase from the prior-year period, and adjusted diluted earnings per common share of $0.94 for the period ended Dec. 31,

According to the Detroit Free Press, the National Highway Traffic Safety Administration is investigating some reports claiming fires have started in the driver’s side car doors of certain General Motors SUVs. The investigation, building on the

According to the National Highway Traffic Safety Administration’s website, Nissan North American, Inc. is recalling 36,608 2012 Nissan Versa vehicles to fix a problem with the power train. The website said the recall includes Versa vehicles equippe

The future of the automotive maintenance and repair business is coming into sharper focus now that the economic challenges of the past three years have begun to diminish. Almost all of the consultants, analysts, columnists, pundits and professional a

BETHESDA, Md. — The Chesapeake Automotive Business Association (CABA) of Maryland has announced its support of the passage of the Motor Vehicle Owners’ Right to Repair Act (HR 1449). “Our members are in full support of the Right to

When you ask auto professionals what a BDC means to them, you will get a variety of answers. However, a large number of them will include the words “call center.” Unfortunately, due to the overuse of that phrase, it has been worn out. Today a BDC

Paul Long, President of re:member group,  will share with you his expertise on how to identify your loyal customers, and how to grow this fanbase to improve your bottom-line profitability. When organizations explore reputation management, CRMs, and

Ford Motor Company is issuing two separate recalls according to the National Highway Traffic Safety Administration’s website. The first recall includes about 569 2012 Ford Expedition and 2012 Lincoln Navigator SUVs that may have a problem with the