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Research: Chevrolet Dealers Earn Top Spot in Customer Experience Ratings

WABAN, Mass. — A new research report published by Temkin Group, 2012 Temkin Experience Ratings, rates the customer experience of 206 large companies across 18 industries. This is the second year that Temkin Group has released these ratings. The
Mar 6, 2012
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Interview with Greg Miller, CEO, The Larry H. Miller Group of Companies

The $2.5 billion, 7,400-employee Larry H. Miller Group of Companies started in 1979 with one Utah dealership. Today it encompasses 44 dealerships in seven states, as well as professional sports, auto racing and other entertainment venues, movie theat
Mar 6, 2012
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Vice President at FordDirect Discusses How To Optimize and Maximize Online and Social Presence to Secure Leads and Sales

Ryan Soffa, senior vice president of product development at FordDirect, is sharing his expertise with automotive dealers and managers on how to optimize and maximize your online and social presence to secure leads and sales. According to JD Power and
Mar 6, 2012
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AutoNation Reports February 2012 Retail New Vehicle Unit Sales Increased 17%

FORT LAUDERDALE, Fla. — AutoNation, Inc., America’s largest automotive retailer, today announced that its retail new vehicle unit sales in February 2012, as reported to the applicable automotive manufacturers, totaled 19,994, an increase
Mar 5, 2012
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AIADA: Auto Sales Hit Highest Rate Since February 2008

Alexandria, VA – The American International Automobile Dealers Association (AIADA) today released February 2012 sales figures for the international nameplate automobile industry. AIADA represents America’s approximately 10,000 international namep
Mar 5, 2012
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Ford Offers Free Upgrade of Ford SYNC and MyFord Touch

DEARBORN, Mich. – Ford SYNC® and the MyFord Touch® connectivity system are helping drive more than half of new Ford owners to purchase Blue Oval vehicles. Ford buyers rank SYNC® and MyFord Touch® among the most appealing features of new For
Mar 5, 2012
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AutoSoft Releases New Kia VIN Inquiry Interface

WEST MIDDLESEX, PA – AutoSoft Inc. announced the addition of the Kia VIN Inquiry Interface to the AutoSoft DMS. Kia dealers can now view and retrieve KMA Vehicle Service History from within the Service module. The new interface simplifies the wa
Mar 5, 2012

Webasto Introduces Sophisticated New Switch Design for the Hollandia 700-II Sunroof Series

Fenton, MI.  –  Webasto Product North America (WPNA) Aftermarket Sunroof division is excited to bring to market a stylish new switch to the new and improved Hollandia 700-II Sunroof series. The new Hollandia 700-II switch is available in thre
Mar 5, 2012
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New Study Reveals Dealership Service Profits Threatened by Aging Customer Base

DAYTONA BEACH, Fla. — DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, has released its new white paper, “The Changing Service Loyalty Landscape,” the most comprehensive study of the $215 billio
Mar 5, 2012