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Social Media Offers New Ways to Deliver Customer Service to Ford Owners

DEARBORN, Mich. – When Steven Yourstone wanted answers about the arrival of his 2011 Explorer, he contacted Ford. But he didn’t pick up the phone or work through any complicated message systems. He simply asked his question on the Ford Explorer F
Apr 8, 2012
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Manheim Recognized with Dealers’ Choice Awards for Eighth Consecutive Year

ATLANTA – Continuing to prove that Manheim is the top solution for remarketing dealers seeking quality inventory, Manheim and OVE.com were recently named recipients of Auto Dealer Monthly magazine’s 2012 Dealers’ Choice Awards. OVE.com r
Apr 6, 2012
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Dealer.com Awarded Patent for its Human Voice Inventory Video Technology

Burlington, VT – Dealer.com, the global leader in online marketing solutions for the automotive industry, today announced it has been awarded U.S. Patent No. 8112279 for its audio file creation technology featured in its CarFlix HumanVoice product
Apr 6, 2012
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Transaction Prices Rise to Highest Levels

SANTA MONICA, Calif. — TrueCar.com, the authority on car pricing, trends and forecasts, estimated today that the average transaction price for light vehicles in the United States was $30,748 in March 2012, up $1,977 (6.9 percent) from March 201
Apr 6, 2012

Direct Auto Loan Delinquencies Fall

WASHINGTON – Consumer delinquencies fell in all 11 loan categories tracked by the American Bankers Association, which today released results from the fourth quarter 2011 Consumer Credit Delinquency Bulletin. The composite ratio, which tracks delin
Apr 6, 2012

Better Losses for Better Premiums

Every dealer knows there is a relationship between the losses printed on your loss runs and the premiums you pay. If premiums continue to rise as predicted by industry professionals, the first dealers to feel the pain will be those with higher losses
Apr 6, 2012

Auction123 is Recognized by Dealers in the 2012 Dealers’ Choice Awards Receiving the Platinum Award for Best Online Inventory Marketing Tools

Fort Lauderdale, Florida — Auction123, a website development, inventory management, and online marketing software provider for dealers of all vehicle categories since 2001, is proud to announce it has been named the Platinum Award winner in the
Apr 6, 2012
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Edmunds.com: Strong Sales Let Automakers Hold the Line on Incentives in March

SANTA MONICA, Calif. — March’s incentive spending on new car sales decreased month-over-month, suggesting that surging auto sales are being driven more by consumer demand than sweet deals at the dealership, according to an analysis of Edmunds.
Apr 6, 2012

Luxury Automaker’s CPO Sales up 12%

For the month of March 2012, Porsche’s Approved Certified Pre-Owned vehicle sales were 862, compared to 770 last year – a 12 percent increase. Year-to-date, Porsche’s CPO sales are up 14 percent (2,367 vs. 2,073).
Apr 6, 2012