In my workshops I help attendees build a profile of a high performance culture. In one exercise I give a list of definitions for culture-building words like earn and deserve, and compare them to definitions of culturally-destructive words like entitl

Just out of high school, her dad took a young Carolyn Cross in hand to her first job, at a car dealership. That typing job started a life-long career she loves. Today, she is dealer operator of three Sonic Automotive dealerships in Texas. One of them

Just out of high school, her dad took a young Carolyn Cross in hand to her first job, at a car dealership. That typing job started a life-long career she loves. Today, she is dealer operator of three Sonic Automotive dealerships in Texas. One of them

ORANGE COUNTY, CALIFORNIA – On April 27, 2012, subscribers to JVTN®, Joe Verde’s automotive virtual sales and management training network, have reached a milestone by completing training for more than 7,000,000 million chapters. Since 1985, Joe

 ATLANTA – As part of its continuing focus on serving customers in any way they choose, Manheim announced the promotion of Joe George to senior vice president, digital and in-lane product development. The new position is an expansion of George’s

DEARBORN, Mich. — The first Ford dealers have been officially certified to sell the company’s first all-electric car — the 2012 Ford Focus Electric — America’s most fuel-efficient five-seater with an EPA rating of 110

Detroit – Chrysler Group LLC  announced that for the first time in its history, the Company will have an office presence in downtown Detroit. Chrysler Group will rename the historic Dime Building – Chrysler House – as it plans to move i

IRVINE, Calif. — Kelley Blue Book www.kbb.com, the leading provider of new car and used car information, projects new-vehicle sales to reach 1,148,000 units, or 14.0 million seasonally adjusted sales rate (SAAR), in April 2012.  This will

HOUSTON — Group 1 Automotive, Inc. (NYSE: GPI), a Fortune 500 automotive retailer, has reported record first-quarter 2012 net income of $23.1 million, a 49.1 percent increase, and record first-quarter diluted earnings per common share of $0.9