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OTC® Unveils New Crimpwell ™Angled Crimping Plier

New must-have tool simplifies wire repair for automotive service technicians. Owatonna, MN – OTC, a division of Service Solutions, LLC, introduces its new Crimpwell™ Angled Crimping Plier (P/N 5912), providing a new angle to improving an old
Jun 12, 2012

Versatile P-F Cluster Hooks Can Save Time and Money

WEST BOYLSTON, MA — Porter-Ferguson’s all-in-one Cluster Hook Assembly delivers versatility that translates into savings of time and money for auto body repair shops, towing companies, and even rescue operators. The tool combines multiple hoo
Jun 12, 2012

A Brief History of E-mail

This is the first part of a four-part series on the current e-mail landscape and Inbox placement.  Let’s start with a quick look back at how e-mail has developed and grown over the last several decades. The roots of e-mail lead back to the 1960s w
Jun 11, 2012
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Auto/Mate Announces Open/Mate, Allowing Third-Party Vendors to Fully Integrate with its Dealership Management System

CLIFTON PARK, N.Y. – Auto/Mate Dealership Systems today announced Open/Mate, an open integration program that allows third-party software vendors to fully integrate with Auto/Mate’s dealership management system (DMS). With Open/Mate, all data exc
Jun 11, 2012

Subtle Plantings Drive High Design at Lexus Car Dealership

With over 69,000 square feet of interior space, OpenRoad Lexus Richmond is the largest Lexus store in Canada and the largest indoor showroom in Canada. Serving Lexus owners for over 20 years, OpenRoad Lexus moved into a brand new showroom in 2011 des
Jun 11, 2012
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Nissan and Infiniti’s Largest Training Center Opens to Support Growth

Franklin, Tenn. – A focus on improved training for dealerships and technicians so that customers are better served.  That’s the focus for Nissan and Infiniti as they recently opened their largest U.S. training facility to date.  It’s a brand
Jun 11, 2012

To Road Test or Two Road Test…That is the Question

A couple weeks ago, I was conducting a heady Service Manager Performance Group, where we discussed good ideas, why we keep lousy employees, why we have lousy applicants and whether we were paying as much tax as a secretary – you know, real up-to-da
Jun 11, 2012
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CallSource® Appoints Andrew Price as President Automotive Division

Westlake Village, CA – CallSource®, Innovators in telephone lead tracking, business analytics, and employee evaluation and training is pleased to announce Andrew M. Price as the new President of their Automotive Division. Price most recently s
Jun 11, 2012

Lexus Heads to the Twitter Green for the U.S. Open Championship

Automaker gets golf fans in on the action with an engaging Twitter activationTORRANCE, Calif. — Tee up your questions, golf fans, for your chance to get answers from one of the game’s top players. To gear up for the 2012 U.S. Open, Lexus
Jun 11, 2012