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Avoid Customer Attrition: Sell Tires!

Twenty years ago, I was doing some consulting work for a Chrysler dealership in the Midwest. Day one was simply an on-the-drive observation day, I stood near the advisors to simply watch and listen. Mid-morning, a vehicle approached the service drive
Jul 20, 2012
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Carfax To Receive Patents To Help Insurance Industry

Vehicle History Attributes to Improve Underwriting and Ratings CENTREVILLE, Va. — Carfax, Inc. is pleased to announce that the United States Patent and Trademark Office (USPTO) has published a Notice of Allowance for U.S. Patent Application Se
Jul 20, 2012
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KPMG Survey: U.S. Auto Companies Will Add Employees and Expand Facilities This Year

More Execs Cite Lack of a Qualified Workforce as a Growth Barrier; Most see slowdown in European vehicle sales lingering for at least another 18 months DETROIT — Armed with growing revenues and strong balance sheets, and to keep up with increa
Jul 20, 2012

Brad Keselowski Racings Helps Cequent Consumer Products Launch New Logo for Laitner “Quality Cleaning Tools” Brand BKR Races #29 Laitner and PlanItDIY RAM at Chicagoland Speedway

SOLON, OH – Parker Kligerman, NASCAR driver of the #29 Laitner Cleaning Tools, PlanItDIY.com BKR RAM Truck will be racing in the Camping World Truck Series at Chicagoland Speedway on Saturday July 21st. There are two reasons Kligerman’s truck is
Jul 20, 2012

Ally Bank Earns Praise as a Top “Trustworthy” Retail Bank

MIDVALE, Utah — Ally Bank’s customer-centric approach to banking is earning a trusted reputation among consumers and third parties. In addition to ranking among the top five 2011 “Most Trusted Companies for Retail Banking” in
Jul 20, 2012
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Polk Appoints Kathleen Schroeder as Vice President, IS&S Production

SOUTHFIELD, Mich. – Kathleen Schroeder has been appointed vice president, information services and support (IS&S) production at Polk. In her new role, Schroeder will be responsible for U.S. production operations and will join the IS&S Leade
Jul 20, 2012
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Yahoo! Autos Selects Detroit Trading Company as Exclusive Technology Platform

Detroit Trading Company will also act as distributor to its extensive buyer network SUNNYVALE, California & DETROIT, Michigan — Detroit Trading Company has been selected to handle the vehicle inventory and lead operations for Yahoo! Autos, one
Jul 20, 2012
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Maryann Keller Joins Auction Direct USA Board of Directors

Key Automotive Industry Expert Joins Leading Used Car Sales Organization ROCHESTER, N.Y. — Auction Direct USA announces that Maryann Keller, managing partner of global auto industry advisory services, Maryann Keller & Associates, LLC has joined
Jul 20, 2012
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Rising Gas Prices Trigger a Bump in Values for Some Affordable Fuel-Sippers

According to Alec Gutierrez, Senior Market Analyst, Industry Insights at Kbb.com, for the first time since April, Kelley Blue Book has seen values increase on affordable small cars such as the Honda Fit, Smart fortwo, Suzuki SX4, Volkswagen Jetta TDI
Jul 20, 2012