It’s no secret that service customer retention in new car dealerships is dismal, actually pathetic. Hang around a new car service reception area and note the age of the vehicles. They are relatively young compared to the average national fleet of s

WESTLAKE VILLAGE, Calif. — July’s new-vehicle retail sales are expected to post the second strongest year-over-year growth rates during the past 12 months, according to a monthly sales forecast developed by J.D. Power and Associates’

New executive brings track record of strategy development, execution and organizational management experience Ontario, Calif. – CU Direct Corporation, leading provider of lending solutions to credit unions through its CUDL, Lending Insights, Lendin

WASHINGTON – The House of Representatives this week passed legislation (unanimous voice vote) repealing a federal mandate that requires dealers to provide car buyers with a booklet comparing vehicle insurance repair costs upon request. The bill eli

DEARBORN, Mich. – Ford Motor Credit Company reported net income of $296 million in the second quarter of 2012, compared with $383 million a year earlier.  On a pre-tax basis, Ford Credit earned $438 million in the second quarter, compared with $

SANTA MONICA, Calif. — TrueCar.com, the authority on new car pricing, trends and forecasting information, today released its July 2012 sales and incentives forecast.  The forecast shows the following: For July 2012, new light vehicle sales in

SOUTHFIELD, Mich. – Marc Bland, head of diversity and inclusion at Polk, was recently honored by two different organizations for his significant professional and personal contributions to the African-American community. Bland received the Men of Ex

New equipment purchased in North America; Asian plant to grow Madison, Ind. – Vehicle Service Group (VSG), parent company of leading vehicle service equipment manufacturers Rotary Lift®, Chief™ Automotive Technologies, Forward® Lift, Direct Lif

CHARLOTTE, N.C. — Sonic Automotive, Inc. (NYSE: SAH), one of the nation’s largest automotive retailers, today reported 2012 second quarter earnings from continuing operations of $27.5 million for an 20% increase over the prior year resul