Audi now ranks as the No. 1 car brand in the U.S. market that luxury consumers are considering for a purchase. The brand’s top ranking for “Consideration” in the latest version of a widely watched annual automotive brand-strength study provides

Ally Financial today introduced a new, interactive Web-based training site for dealers called the Performance Development Center, which provides dealership employees customized training specifically designed for their dealership role. The new trainin

Today’s world of transparency and information availability is making it easier for consumers to identify vendors, products and services via a couple clicks of their mouse at home. They can walk into any retail store and with their smartphone, scan

According to Detroit Free Press, Philip Caldwell, Ford CEO, dies at 93. Philip Caldwell, the first non-family member entrusted to run the Ford Motor Co., has died at the age of 93. The resident of New Canaan, Conn., died Wednesday from complications

According to The Detroit News, the Hyundai Santa Fe is being investigated by NHTSA. U.S. safety regulators are investigating complaints that the Hyundai Santa Fe sport utility vehicle can suddenly lose power. The National Highway Traffic Safety Admin

According to Pursuitist, the 1954 Mercedes-Benz Formula 1 car sells for nearly $30 million. The Goodwood Festival of Speed set a new record – and it has nothing to do with how fast a car went. The festival kicked off in grand fashion when a W196R F

Every service director is responsible for continuously improving revenue, customer and employee satisfaction and retention – while keeping employee costs and shop expenses under control. To say this is a full-time job is an understatement. The dema

Auto body shop marketing, from Stratosphere Studio. In the automotive repair industry, some of the toughest problems that technicians tackle involve properly diagnosing vehicular issues and determining how best to repair those issues. Managing the ma

What to do when that MIL isn’t on when the customer finally arrives at the shop, from Search Auto Parts. Has this ever happened to you? A customer calls telling you that her car’s Malfunction Indicator Lamp (MIL) is on and she’s worried about w