Ford raises $1 billion with year’s first benchmark 10-year bond, according to Bloomberg. Ford Motor Co. (F), the second-largest U.S. automaker, raised $1 billion in its first sale of benchmark 10-year bonds since September. Ford Motor Credit’

Hundreds of thousands of flooded cars have washed up on the shores of every state in the country. According to new research from Carfax, more than 212,000 cars that were branded as flood damage by a state Department of Motor Vehicles (DMV) are on U.S

We know that the majority of car buyers today walk into the showroom pretty well settled on what they want and how much they want to pay. They want to get in, do the deal, and be on their way as promptly as possible. If your selling processes address

The top 10 used cars with the biggest spike in online traffic, from Auto Remarketing. There’s a bit of an odd coupling when you look at the types of vehicles that have generating the most traction among used-vehicle shoppers on KBB.com. But as Kell

Dataium, the largest aggregator of in-market automotive shopper behavior, today released its monthly Automotive Shopper Intensity (ASI™) report. The ASI index, a leading predictive indicator of automotive retail sales, increased 2.4% from the previ

As children we all played the game of “grapevine” where one person whispers a message to another, which is passed through a line of people until the last player announces the message to the entire group. A message that starts out as ̶

We’ve all heard of the benefits that mobile technology can deliver in the service lane: a faster write-up process, more time spent with the customer and a streamlined workflow. If you’re thinking about buying tablets for your service department,

“Loyd! It’s good to hear from you. I look forward to seeing you next week. I just wanted to speak with you on the phone before our meeting so you can be prepared for our hot topic. We are looking at buying another store.” “OK,” I responded

Orphan Owners = Proven BuyersOrphan Owner: Customers whose salesperson has moved on. This also includes customers whose salesperson is still there, but isn’t staying in touch. Why don’t salespeople contact this group? They don’t know them, cust