How would your dealership measure up if mystery shopped by telephone? How would your staff answer the phone? What would they say? Jerry Thibeau is sharing his expertise with you.
What will you learn and what action items will you take back to the dealership?
1. A better understanding of just how much room there is for improvement when it comes to handling phone shoppers.
2. How to avoid common mistakes made by most dealerships when handling phone shoppers.
3. Attendees will leave with a roadmap of how to increase sales by improving the shopping experience of phone shoppers.
Jerry Thibeau is the president and founder of Phone Ninjas, a company focused on helping dealerships improve phone skills. He has earned the nickname “The Phone Ninja” for his ability to turn even the hardest of phone shoppers into real appointments that show. Having personally listened to and provided coaching feedback on more than 10,000 sales calls, Thibeau is one of the industry’s best and brightest when it comes to evaluating a phone conversation.
We’re building out the agenda, selecting speakers and topics for more than 80 sessions that are laser-focused on all things digital – Your Best Bet for Success! www.DigitalDealerConference.com