Explore the session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024)!
Upstart Network’s Gary Field
Expectations vs Reality – Addressing the Digital Disconnect from Online to In-Store is the title for the session being led by Gary Fields, Enterprise Account Manager, Upstart Network.
Consumers expect a smooth transition from when they start their online shopping journey to when they come into the showroom.
Unfortunately for most dealerships today, that process is broken, resulting in a frustrating experience for the customer. In this session, dealers will learn how to close the digital divide between online and in-store and provide a seamless sales experience that increases customer satisfaction and helps dealers stand out from their competition while maintaining gross and seeing higher profits.
During this session, Fields will show how to eliminate the friction points that are present online, in-store and in the securing of affordable credit and what you can do today to deliver and exceed the expectations that consumers have.
Key takeaways:
- Identify the key friction points that disrupt the transition from online shopping to in-store visits in the automotive retail process
- Implement strategies to bridge the digital divide between online and in-store experiences, ensuring a seamless sales journey for customers
- Enhance customer satisfaction and dealership profitability by delivering and exceeding consumer expectations through improved sales processes and tools to sell more vehicles to more customers through better financing offerings
DDCE2024 Overview
#DDCE2024 is a 2.5-day event, Oct. 8-10, 2024, at MGM Grand in Las Vegas that will bring together automotive dealers, OEMs, thought leaders, and solution providers to power business growth and connections. The 2024 Digital Dealer Conference & Expo is your chance to discover innovative solutions and gain cutting-edge strategies, actionable insights, and new ideas to implement for maximum impact.
Digital Dealer Conference & Expo will include:
- Enhanced networking: more meetups and fun ways to connect throughout the event
- A Speed Networking program, which offers dealerships and vendors a relaxed yet efficient way to explore a variety of innovative solutions
- An expo hall with 120+ cutting-edge auto retail solutions
- 75+ actionable sessions
- Masterminds and interactive workshops
- And more!
Digital Dealer offers full conference and expo badge options, as well as an expo hall-only option for Dealerships/OEMs. Digital Dealer Conference & Expo attendee badge types include:
- Dealership (exclusively for dealers and employees of a dealership)
- OEM (exclusively for vehicle manufacturers)
- Allied (anyone that supports, services, or sells solutions to dealerships falls under this category)
Click here to register now.
Related Stories:
