DEALER OPS & LEADERSHIP
Retaining Top Talent in Your Car Dealership
By Sean Toussi, CEO & Co-Founder, Glo3D.com Why Is Employee Retention Important in Car Dealerships? Employee retention refers to an organization's ability to retain its employees for a prolonged period. It measures the extent to which employees remain with the...
Digital Dealer Tampa All-New Conference Tracks
Join us at Digital Dealer Tampa for networking, actionable sessions, and innovative solutions. The Tampa conference program will include new session formats and conference tracks that are designed to give you a game plan on how to react to the latest trends in the...
Service Writers or Trusted Advisors? Time to Invest in Training
By Tiffany Peeler, VP of Sales & Operations, Proactive Dealer Solutions Well-trained service advisors are pivotal to a dealership’s success. Great service advisors sell in the lane and boost RO dollars, while inexperienced ones simply write work orders. There are...
10 Reasons Technicians Leave Dealerships
By Leonard Buchholz, Sales and Marketing Manager, DealerPro Training Not only are we facing a serious defection in customers at 3-5 years of ownership, we are also having a crisis in keeping good people on hand to serve these customers. Trained, quality personnel are...
4 F&I Strategies to Create a Path for F&I Before the Vehicle Sale
The F&I office is the last step in the car buying process – but F&I products should be seeded at every step of the customer's journey. Effective F&I strategies are critical...
7 Ways to Close More Sales at Your Car Dealership
In today's digital world, car dealers face greater competition and difficulty converting leads into customers. As a result, lead conversion is becoming increasingly important for car...
Digital Dealer Tampa – But 2.0! Learn What’s New!
Hosted Dealer, Labs, Meetups, & More Digital Dealer is coming back to Tampa and this year’s event will include even more networking opportunities and boasts an agenda packed with actionable and interactive sessions - deep dives, labs, fireside chats and talks,...
What to Expect in the Car Market in 2023
The car market has experienced more disruption in the last three years than during the World War II production shutdowns. Nevertheless, 2023 is anticipated to be a period of relative steadiness,...
Encryption Requirement for Dealerships in 2023
By Elisabeth Stonehill, President, NetLib Security As an auto dealership, you collect a range of personal information about your customers in the normal course of business. This can include confidential consumer data such as credit reports, driver’s license...