DEALER OPS & LEADERSHIP

Digital Dealer Las Vegas 2022 Exhibitor Spotlight: DealerSys

Digital Dealer Las Vegas 2022 Exhibitor Spotlight: DealerSys

The Startup Alley section of the Digital Dealer Las Vegas 2022 expo hall featured many innovative solution providers. The Exhibitor Spotlight below features DealerSys, one of the exhibiting companies in Startup Alley at Digital Dealer Las Vegas, Oct. 11-13, 2022!...

Trust: A Key Ingredient in Retaining Customers

Trust: A Key Ingredient in Retaining Customers

By Sean Reyes, Chief Marketing Officer, Recall Masters The future of vehicle and customer safety involves every department in the dealership. It’s true - some dealers can focus too much on a single department or their CSI feedback. Inevitably, management ends up...

Hire Right, Treat Right

Hire Right, Treat Right

Survey Your Dealership Team Before It’s Too Late By Dave O’Brien, President and CEO, Quantum5 Retail automotive is a numbers game in love with data: we’re constantly collecting and analyzing data points, we regularly track CSIs and KPIs, we keep a close eye on our...

Digital Dealer Las Vegas 2022 Featured Sponsors

Digital Dealer Las Vegas 2022 Featured Sponsors

Looking to stay ahead of the curve with the latest digital strategies and solutions? Join us at Digital Dealer Las Vegas where you can attend 80+ sessions and connect with 130+ sponsors and exhibitors across all product categories. Over the 2.5-day show, there are...

These Four Cybersecurity Basics are Must Haves for Auto Dealerships

These Four Cybersecurity Basics are Must Haves for Auto Dealerships

By Art Ocain, VP of Incident Response, Airiam The FTC upgraded its Safeguard Rule to include some robust new requirements that impact dealerships. These added security measures are essential because threat actors are becoming more sophisticated, and no company is...

Who is Paying with Cryptocurrency?

Who is Paying with Cryptocurrency?

By Fred Brothers, President and Co-Founder, Cion Digital In recent years, many dealerships have turned away customers because they were not set up to accept cryptocurrency as payment for vehicles; nor were they able to facilitate crypto-secured loans for customers. As...

The Current State of Automotive e-Commerce

The Current State of Automotive e-Commerce

By Dan Dulik, Director of Product Marketing, Elead/CDK Global Car buying has been on the list of experiences that need reinvention for years. Digital retailing solutions coupled with process improvements offer a lot of opportunities to both enhance the quality of the...

Is In-Vehicle Technology Outpacing Itself?

Is In-Vehicle Technology Outpacing Itself?

By Sean Reyes, Chief Marketing Officer, Recall Masters Many vehicle manufacturers and vendors are developing autonomous technology and incorporating it into the latest vehicles. The key factor here is that this technology has to be tested. And not only tested but...

Technology, Recalls, and Inevitable Challenges

Technology, Recalls, and Inevitable Challenges

By Sean Reyes of Recall Masters As vehicles become increasingly advanced, many OEMs are integrating technology that includes the ability to upload software updates by over-the-air (OTA) methods. Tesla has been doing this since its inception. But there are only so many...

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