DEALER OPS & LEADERSHIP

Retaining Top Talent in Your Car Dealership

Retaining Top Talent in Your Car Dealership

By Sean Toussi, CEO & Co-Founder, Glo3D.com Why Is Employee Retention Important in Car Dealerships? Employee retention refers to an organization's ability to retain its employees for a prolonged period. It measures the extent to which employees remain with the...

Digital Dealer Tampa All-New Conference Tracks

Digital Dealer Tampa All-New Conference Tracks

Join us at Digital Dealer Tampa for networking, actionable sessions, and innovative solutions. The Tampa conference program will include new session formats and conference tracks that are designed to give you a game plan on how to react to the latest trends in the...

Service Writers or Trusted Advisors? Time to Invest in Training

Service Writers or Trusted Advisors? Time to Invest in Training

By Tiffany Peeler, VP of Sales & Operations, Proactive Dealer Solutions Well-trained service advisors are pivotal to a dealership’s success. Great service advisors sell in the lane and boost RO dollars, while inexperienced ones simply write work orders. There are...

10 Reasons Technicians Leave Dealerships

10 Reasons Technicians Leave Dealerships

By Leonard Buchholz, Sales and Marketing Manager, DealerPro Training Not only are we facing a serious defection in customers at 3-5 years of ownership, we are also having a crisis in keeping good people on hand to serve these customers. Trained, quality personnel are...

7 Ways to Close More Sales at Your Car Dealership

7 Ways to Close More Sales at Your Car Dealership

In today's digital world, car dealers face greater competition and difficulty converting leads into customers. As a result, lead conversion is becoming increasingly important for car...

Digital Dealer Tampa – But 2.0! Learn What’s New!

Digital Dealer Tampa – But 2.0! Learn What’s New!

Hosted Dealer, Labs, Meetups, & More  Digital Dealer is coming back to Tampa and this year’s event will include even more networking opportunities and boasts an agenda packed with actionable and interactive sessions - deep dives, labs, fireside chats and talks,...

What to Expect in the Car Market in 2023

What to Expect in the Car Market in 2023

The car market has experienced more disruption in the last three years than during the World War II production shutdowns. Nevertheless, 2023 is anticipated to be a period of relative steadiness,...

Encryption Requirement for Dealerships in 2023

Encryption Requirement for Dealerships in 2023

By Elisabeth Stonehill, President, NetLib Security As an auto dealership, you collect a range of personal information about your customers in the normal course of business. This can include confidential consumer data such as credit reports, driver’s license...

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