Gubagoo has partnered with all U.S.-based Audi dealers for modern chat and digital retailing tools to enhance sales and performance, as well as elevate the customer experience both online and in-store, according to company officials.
As part of the Audi Digital Program available to dealers across the U.S., dealerships will be able to sign up for Gubagoo Chat and Digital Retailing, a service that allows website visitors to connect with a dealership 24/7/365 for an improved shopping experience that elevates Audi dealers’ brand reputation.
For nearly a decade, Gubagoo has led the way in providing a connected customer experience via dealer website chat conversations. Combining automation with hundreds of live chat specialists, the technology offers the ability for for dealership personnel to step in at any point in the conversation to close the deal that has won the Top Rated Driving Sales Dealer Satisfaction Award for the past nine years.
Brad Title Comments
Brad Title, president of Gubagoo, said “It’s an honor” to join the Audi Digital Program.
“We’re excited to assist our Audi customers migrate their current services and welcome new dealers to the Gubagoo platform,” said Title in a press statement announcing the partnership. “Audi dealers can sign up now and benefit from our long track record of success and excellence in customer interactions, while getting the most advanced tools and support.”
More than 8,500 dealerships, including 90 percent of the top dealer groups in North America, use Gubagoo’s chat, texting, behavioral marketing, and digital retailing tools to build trust with customers, generate higher quality opportunities, and sell more cars.
Chat Expertise
As chat guides customers through their Digital Retailing journey, Gubagoo officials said they continue to blaze new trails, with its sleek In-store Experience. Whether they are shopping online, at the dealership, or going back and forth between the two, the agnostic In-store Experience produces an unrivaled experience for the customer.
Title noted the smooth, seamless, transparent car-buying experience eliminates common customer frustrations by modernizing dealerships’ online and in-store platforms. Audi dealerships can enroll here.
“By participating in Audi’s Digital Program, dealerships have the chance to secure Gubagoo Chat and Digital Retailing right now,” concluded Title.
