Auto Retail News

The auto industry’s hard sell is to convince your kids they need a car, according to Time. Car ownership rates among young Americans have been low for years, perhaps due to the economy, perhaps due to disinterest, or some combination of both. Y

How to handle customer complaints, according to Auto Scheduler Advantage. If you handle a customer complaint badly, this can lead to that customer telling their friends how terrible the services was — or perhaps even posting a negative review onlin

Volkswagen drives downloads, dealer visits game, according to MediaPost. Remember when “branded games” were a signal for any respectable player to run for the hills? I was there. I remember seeing logos and mascots slapped onto tired and sub-par

Destroy your website in 13 easy steps, according to Marketing Profs. “I know enough to be dangerous.” Ever heard that one? Ever said that one? It’s a common thing to say, but sometimes we should take it literally. There are thousand

Boost your Instagram campaigns with these 5 tools from Ragan.com. Instagram is an incredible tool for sharing visual pieces of your brand. It’s an increasingly popular platform for marketing campaigns. SumAll’s 2013 study of brands’

Automakers tee up for Super Bowl ad kickoff, according to The Detroit News. General Motors Co.’s biggest brand is returning to the Super Bowl. Chevrolet’s 2015 Silverado HD will star in one of two 60-second ads the Detroit automaker will air duri

At the National Automobile Dealer Association’s convention, Gubagoo Inc. unveiled Gubatel, which adds a cutting-edge, cloud-based telephony solution to its existing analytics-based chat and engagement solutions for dealer websites. With Gubatel, Gu

ADP Dealer Services, Inc., a division of ADP® and a leading global technology solutions provider dedicated to helping dealerships drive measurable results across every area of their operation, introduced today ADP Telephony in the Cloud, a hosted co

Equifax (NYSE:EFX), a global leader in information solutions with a strong heritage in innovation and leadership, unveiled a new, comprehensive solution for automotive dealerships at the NADA Convention & Expo 2014, enabling dealers to work seaml