Auto Retail News

This two-way integration of dealership software automates key steps of a customer’s car buying experience to get the deal done in record time. FORT WORTH, TX – Jan. 5, 2015 – Dealership technology provider AutoStar Solutions has announced t

Vehicles recalled for safety risks go without repairs, from Trib Live. Each day, attorney Terry Harris sets out in his trusty 2002 Honda Civic, which has 150,000 miles — and has been recalled for a variety of defects considered dangerous by safety

Maple Hill Auto Group is spending $3.5 million to expand its car dealership in Kalamazoo, from Michigan Live. The Maple Hill Auto Group is spending $3.5 million to expand and separate the showroom facilities for three of the five automobile franchise

Dealerships Vulnerable to Hack Attacks, from Wards Auto. Malware can steal customer social security numbers from finance and insurance department computers. With malware known as Keylogger placed into a finance and insurance computer by a hacker, a c

Service bays turn to text messaging, from Automotive News. Reminders, updates bring in customers Many customers of Mossy Toyota, a San Diego dealership near the beach, are millennials, generally ages 18 to early 30s. In an increasingly digital, on-th

5 Traits Of Customer-Focused Companies, from Business 2 Community. How do you personally define a customer-focused company? I’m not talking about a company that claims to be customer-focused but one that genuinely obsesses over improving their cust

When I got started selling cars in 1993 I was terrible at it. I didn’t have a clue about the importance of building a personal brand or prospecting, so I had to rely on the advertising decisions of my managers for more sales opportunities. My manag

For many dealers, coming to terms with the assets and liabilities impacting the continued success of their business can be a difficult wakeup call. The ability to build a resilient, sustainable business over multiple generations is a multi-faceted en

Great leadership has always been vital for success. Without George Washington, there may have never been an American victory in the Revolutionary War. Without Dr. Martin Luther King Jr., there may still be segregated schools in our country. Furthermo