Auto Retail News

5 Keys to Sales Strategies in Automotive Repair, from FastTrak. A sales strategy is a plan that positions a company’s service offering in such a way that a competitive advantage is gained. A successful strategy will provide methods that allow sales

How Customer Training Leads To Retention, from AutoPoint. With almost everything consumers purchase, there’s an owner’s manual or set of instructions for them to use. For decades, car manufacturers have included an owner’s manual with new vehic

Service outsources small stuff, from Automotive News. Dealerships free to focus on customer satisfaction goals As dealers everywhere press their service departments to improve customer-satisfaction results, some Florida stores are outsourcing their m

Auto Dealers Can Fight Price Competitors, Says Cars.Com CEO, from Wards Auto. Cars.com says its new RepairPal Certified program differentiates dealerships from national car-repair chains. Dealership service departments that get good online customer r

Vboost 2.0 Increases Viral Shares, Views and Response, with More Customer Options and Flexibility Huntington Beach, CA – March 2, 2015 – Vboost Inc., (www.vboost.com), a viral marketing company focused on the auto industry, today announced the

Dealership compliance practice helps ensure the business’s integrity to various federal and state consumer finance, identity theft, and employee health and safety laws. Dealers are wise to give compliance its due respect. Federal and state regulato

Automotive dealerships, like other businesses, have unique needs. Marketing automation is one of the best tools you can use to make your customer communication simpler and more effective. But not every marketing automation solution is ideal for

7 reasons your employees are ‘just not that into you’, from ragan.com. People want to contribute to the success of their organization, but too often systemic roadblocks daunt those good intentions. Are you frustrated with employees who se

Portland, Oregon – February 10, 2015 – Automobile dealerships now have a dynamic and cost-effective solution to easily verify if the cars and trucks they sell to consumers have ‘open’ safety recalls that need repairs, and to keep track of the