Auto Retail News

A Dealership’s website is visited far more than its physical location yet; little regular attention is paid to its marketability and results. Colors and pictures do not necessarily make for an engaging site. Social media does not necessarily commun

Your Customer’s Perception Is Reality, from KPA Blog. It’s tough out there. Customer access to information on the internet continues to shrink margins. Dealerships are just trying to scrape by in a highly competitive marketplace. You have to do w

FDIC Encourages a Risk-Based Approach in Assessing Customer Relationships, from Risk Management Blog. In a January 28, 2015 Financial Institution Letter (FIL), the FDIC attempted to further publicly clarify its position regarding the propriety of ban

Fitting Culture Into Your Compliance Program, from Compli. Culture is tricky.  Culture isn’t who we think we are, but instead, exactly what your organization’s workforce is.   When taking an inside look, it is often difficult to be honest when

Heads Up, from Auto Dealer Monthly. The NFL’s concussion crisis went from bad to worse last month. Chris Borland, the San Francisco 49ers’ rookie linebacker sensation, abruptly announced his retirement from professional football at the age of 24.

Carmakers Can Relax, A Bit, Apple Car Threat Looks Years Away, from Forbes. The world’s car manufacturers can breathe easy, at least for a while; the threat that mega-rich technology company Apple AAPL -0.33% is about to launch a vehicle which

Overland Park, Kan., April 8, 2015 — NCM Associates (www.ncm20.com), a 100% employee-owned company and leading provider of the 20 Group peer collaboration model, automotive retail consulting, management training, operations Benchmark® analy

The Port City Nissan transformation: How Digital Retailing helped boost new car profit by an average of $900, from Dealertrack. Step into the Port City Nissan Showroom in New Hampshire and you’ll immediately notice how busy it is. True, as one of t

Technology is constantly providing an ever expanding list of how people communicate with one another.   Over the decades, communication channels have gone from the Pony Express, to the Postal System, to overnight delivery, to fax machines, to e-mai