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Meet Auto Arrival from Service Dynamics

Meet Auto Arrival from Service Dynamics, from Autopo1nt. For many consumers, taking a vehicle in for service is not an experience they look forward to. It is also a highly competitive industry with many choices as to where they can service that vehic
Apr 20, 2015
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Tips to help manage the spring service rush

Tips to help manage the spring service rush, from Dealernews.com. NOW THAT SPRING has sprung, service advisors should be enjoying the business they wished for all winter. But be mindful that the spring rush of business doesn’t last forever and
Apr 20, 2015
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Find Missed Opportunities in Fixed Ops

Find Missed Opportunities in Fixed Ops, from Auto Remarketing. SAN FRANCISCO – The service and fixed operations industry is a $310 billion business. The problem is, only a little more than a quarter of that goes to franchised dealerships, says
Apr 20, 2015
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Senate Bill Could Force Recall Repairs & How You Can Capture More of That Work

Senate Bill Could Force Recall Repairs & How You Can Capture More of That Work, from Driving Sales. Recalls can be lucrative service work for dealerships. However, when recalls are announced, most consumers aren’t informed that their vehicle is
Apr 20, 2015
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Red Velvet Rope Policy

Red Velvet Rope Policy, from Fixed Performance. Our individual quality-of-life demands that we enjoy our careers. If we have customers that cause us nothing but grief how do we give them the service that illustrates our commitment to customer care? W
Apr 20, 2015
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6 Field Services Trends to Look for in 2015: Part 1

6 Field Services Trends to Look for in 2015: Part 1, from tsia. With major change affecting the technology services industry as a whole, it’s important to stay on top of how emerging trends can affect your business. Based on the results of TSIA�
Apr 20, 2015
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Lock-in Customer Loyalty: Cultivate a Great Social Media Habitat

How do we foster and sustain customer loyalty in a world of untrustworthy messages coming at our customers like a fire hose? Loyalty is a customers’ intention to continue doing business with you, to perhaps increase their spending, and to say good
Apr 20, 2015
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Selly Automotive Launches – An Innovative CRM Dealership Sales Platform

A1 Software Group Inc. is excited to announce the launch of Selly Automotive – a mobile centric, social savvy, lightweight sales platform at the Digital Dealer Conference in Tampa on April 21, 2015. Delivering on its mission to save dealershi
Apr 17, 2015
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Electric cars making their way to used market

Electric cars making their way to used market, from WPRI.com. PROVIDENCE, R.I. (WPRI) — If you have ever considered buying an electric car, now may be the time to find some great deals. Four years ago, electric cars were cutting edge — but now th
Apr 17, 2015