Auto Retail News

CHICAGO (April 7, 2015) – Hireology, the leading provider of employee hiring and selection management technology for multi-location organizations, announced today that it has been selected by Crain’s Chicago Business as a 2015 Best Place to Work

Remember the “protected” rule when disciplining or terminating employees. Never discipline or terminate an employee in a protected class, or an employee engaged in a protected activity without consulting an attorney. Protected classes are race, c

If You Think All Customers Want is a 1-Hour Close, You’re Missing the Relationship, from DealerReader Blog. All your customers are looking for is a quick transaction, right? They want to do all their research up front, sign paperwork and get out. E

Consumers and dealerships mutually benefit from the convenience of having quick access to customer data, allowing for a more customized shopping experience in less time. However, since consumers are exposed almost daily to headlines highlighting yet

Leveraging SWOT Analysis, from AutoCarePro. As I teach all of my clients, effectively improving an organization’s sales and customer service effort should begin with an honest evaluation of the company’s current performance to establish a baselin

A Fresh Look at Dealership Measurement and Reporting, from DealerRefresh. To a lot of managers, the thought of yet another monthly vendor report is about as exciting as an empty dealership on Saturday afternoon. I get it – you’re busy, you’ve g

Federal-Mogul’s Garage Gurus app is golden, from Auto Service Professional. Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp., has received the 2015 National Catalog Managers Association (NCMA) President’s Gold Award for Ca

Dunn Tire launches responsive website, from Modern Tire Dealer. Dunn Tire LLC has redesigned its website to work seamlessly across all devices, make it easier and faster for customers to get information, and simplify the tire purchasing process. Dunn

AutoAlert & CreditMiner Partner to Aid in Service Sales, from Auto Remarketing. IRVINE, Calif. – AutoAlert, teaming with CreditMiner, has added additional sales opportunities for its users via the addition of credit soft pulls for service-