Auto Retail News

Consumers increasingly use their smartphones to research which businesses they should patronize. These days, online reviews are a big part of that decision process. If managed incorrectly,

In the classic movie, Close Encounters of the Third Kind, we received a filmmaker’s glimpse into what humanity would experience in the event of a U.F.O encounter and actual physical contact with an alien.

If you're like most people, you probably use your Microsoft Office programs on a daily basis and don't even think about it. But if your dealership purchases software off-the-shelf, there's a

Opportunities & Responsibilities.

Do you spend massive amounts of time cold calling leads with little results? There's a simpler, more sophisticated way to reach your prospects on their phones without the time investment

If you’ve ever worked in automotive retail, you know that there are constant internal struggles going on between employees and their departments. The structure of most dealerships actually

According to Black Book® data, the average price of a used vehicle for model years 2011-2015 depreciated by -1.5% during July, slightly better than June (-1.7%)

Emoji fans are sure to get some traction on their posts by following the Olympics and adding in some Olympic-themed emojis

This week’s Black Book Market Insights report looks at the year-to-date depreciation averages by month for overall car segments. According to the analysis, car segments showed better retention