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Auto Retail News

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My New Car Buying Experience

I was excited about buying a nice new car, but like many of your clients, I was dreading the process. As a service advisor trainer who specializes in teaching the differences between
Sep 1, 2016
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Volkswagen Diesel Car Drivers Choosing Buybacks Over Fix-its

To date, according to Automotive News, almost half of 475,000 owners and lessees of Volkswagen AG diesel cars sold in the U.S
Sep 1, 2016
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Automotive Technology Accelerates Beyond the Curve

For decades, the automotive industry was a technological backwater full of missed opportunities. Now, automakers worldwide are responding to new challenges with high-tech solutions.
Sep 1, 2016
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Protect Your Automotive Industry Intellectual Property or Else

With an increasingly competitive marketplace challenging traditional business models, protecting intellectual property in the automotive industry has never been more vital.
Sep 1, 2016
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Stay out of the Trash by Training Your Customers

When I consult with dealers about service mailers, I often find that their approach contradicts what they’re looking to achieve.
Sep 1, 2016
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Work On Yourself Wednesday : Is Everyone Singing The Same Song? [VIDEO]

Are all your teammates in alignment with where you want to go?
Aug 31, 2016
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Why Your Dealership Marketing Should Be Dominating

In every industry, there is endless data to collect and apply to sales and marketing, all in the hopes of converting consumers to customers. Marketing strategies and campaigns, again, in any industry,
Aug 31, 2016
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You Might Consider Becoming the Amazon in Your Area… And Fast!

By now, I’m sure you’ve heard about Amazon’s entry into the automotive world… something I predicted quite a while ago and covered in previous blogs.
Aug 31, 2016
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Is Good Content Really Worth the Effort?

All too often, a company gets intrigued with content marketing and decides to give it a try. But then, after just a couple of blogs, executives decide that there just isn’t any tangible return
Aug 31, 2016