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Your Customer’s Perception is Reality
I get it. It’s tough out there. Customer access to information on the Internet continues to squeeze margins. Dealerships are just trying to make a buck in a fiercely competitive marketplace.
Nov 14, 2016
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A Market-Minded Path To Improved New Vehicle Inventory Profitability
It’s here—the slowdown in new vehicle sales that many dealers and industry observers have expected to arrive for some time.
Nov 14, 2016
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Listen Up! How Customer Calls Can Maximize Your Used Car Profits
The used car business is hot. NADA reports that used vehicle sales at franchised dealerships have gone up for six consecutive years. Whether to save money, minimize depreciation,
Nov 14, 2016
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Pre-Owned Success Demands a Data-Driven Mentality
Certified pre-owned (CPO) vehicles continue to be big moneymakers for dealers. As reported in Manheim’s recent 2016 Used Car Market Report, CPO sales totaled a record 2.55 million
Nov 14, 2016
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The Best Used Car Inventory is in Your Service Drive
Wholesale auctions, incoming trades on your lot, “we buy cars” operations, and other franchised and independent dealers are great sources for you to acquire inventory. But the best, and usually untapped,
Nov 14, 2016
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Stop Wasting Clicks. Start Linking Right.
I often wonder why certain dealers in our industry spend thousands and thousands of dollars driving traffic to their websites through paid search or display advertising without really focusing
Nov 14, 2016
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8 Right-Now Actions to Improve Your Online Reputation
Online ratings are what brought me to digital marketing. It was 2008 and I could see the 4-way intersection of social media, online ratings, customer experience and business operations
Nov 14, 2016
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Ring – Delete – Repeat
How many times per day do you decline to answer your phone because you don’t know who is calling? How many pieces of mail do you throw away unopened on a daily basis?
Nov 14, 2016
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Multi-Touch Attribution in a Nutshell [VIDEO]
Clarivoy CEO & Founder Steve White explains the multiple attribution models that exist in this short video blog.
Nov 11, 2016