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The Shuttle Has Left the Building…Maybe
One day, while bringing my vehicle into a large, very well-known dealership for service, a rather comical scene played out before my eyes. While the shuttle driver was leaving the dealership,
Feb 13, 2017
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Demystifying Modern Customers: Here’s What They Really Want from Your Service Department
Today’s service customers aren’t easy to win over. “My customers are impatient,” many dealers say. “They only care about price. And even if they come in for service once, they’re probably
Feb 10, 2017
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Parts for “Dummies”
Years ago someone gave me a book called ‘Windows for Dummies.’ It was not designed for ignorant people, but to explain Windows in layman’s terms so that the user could better
Feb 10, 2017
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Hard Facts: How to Use Snapcodes [VIDEO]
With the newest Snapchat update (Snapcodes), people can access content from your website. This could seriously change the future of your website traffic!
Feb 10, 2017
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Autodisrupter Episode 21 – Politics, Religion and a Salesman [EXCLUSIVE VIDEO]
On this episode we are going to talk about branding and why you should keep politics and religion out of it.
Feb 9, 2017
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Three Technology Upgrades to Attract the Best Millennial Talent
Does your dealership have what it takes to attract the best talent? When it comes to hiring, business owners often promote their pay, benefits, culture, opportunities and other perks.
Feb 9, 2017
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Math Makes Money, and Other Lessons from Successful Auto Dealers
Telematics will revolutionize the dealership in ways that are both obvious and not. Auto dealerships today are grappling with a long-term shift in their profitability, away from the initial purchase
Feb 9, 2017
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Why Recalls Won’t Ever Go Away: Part 2
In my last blog, I shared some reasons why dealers need to prepare for a constant flow of recall repair work for a long time to come.
Feb 9, 2017
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The Importance of View-Through Attribution [VIDEO]
Clarivoy CEO & Founder Steve White discusses the importance of view-through attribution in this short video blog.
Feb 9, 2017