Auto Retail News

Many professionals in the auto industry love their numbers: Impressions are up. Clicks are down. Conversion rates have reached 15%. Organic traffic has doubled over the past month.

In the car business, everyone knows what a cold call is. For decades, the cold call has been the foundation of lead conversion. With the wealth of resources at our disposal, cold calls

Injuries, and even incidents of death, continue to climb as recalls are an ever-escalating problem. As a result, litigators are paying attention and salivating at the prospect of big payouts

AutoLoop VP, Analytics and Data Services shares findings about the best predictor of customer loyalty from AutoLoop's recently published white paper, "Life After Loyalty."

On this episode we are going to rant a little about using your CRM and the importance of notes.

Millennials are growing in number and their car buying preferences are vastly different than baby boomers or Gen X. There are so many conflicting reports and studies, so I recently read up

Think of an auditorium filled with your customers. Thousands of people in one room. Some are customers from years past, others have a current relationship with your brand, and the rest

As consumers prepare to make one of the largest purchases of their lives, Cars.com is here to make the process simpler and more enjoyable. For nearly two decades the site has consistently

AutoGravity, a FinTech pioneer on a mission to transform car financing by harnessing the power of the smartphone, has announced a partnership with Westlake Financial Services to provide