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Auto Retail News

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6 Keys to the Car Dealership of the Future from NADA 2017

I recently had the opportunity to attend the National Automobile Dealers Association convention in New Orleans as a guest of CDK Global. This year marked the 100th anniversary of the event.
May 15, 2017
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Auto Lease Credit Approvals Rate Drops Heading Late Spring

Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 60.0% approval rate for April, a 20.0% decrease from March (75.0%).
May 15, 2017
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Houston-Based Powersports Dealer Group Stays Ahead of the Curve in Digital Marketing

Team Mancuso PowerSports, a seven-location dealership group, comes from humble beginnings. It all started with a small gas station turned into a Harley-Davidson dealership,
May 15, 2017
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Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?

There are currently more than 63 million recalled vehicles still on US roads and highways, which is surprising when you consider that recall repairs are at no cost to the consumer.
May 12, 2017
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3 Quick Tips for Handling Declined Service

Service customers frequently decline some, or all the recommended services, which can be very frustrating to advisors. While it shouldn’t be a service advisor’s job to “find” things to recommend,
May 12, 2017
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Strengthening Internal Controls to Prevent Fraud

Fraud is often not detected until after the crime has been committed. According to the Association of Certified Fraud Examiners (ACFE), the average time it takes to identify fraud is 18 months
May 11, 2017
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Is Your Dealership Taking Advantage of AI?

Rapidly changing family dynamics have impacted the way Americans buy cars. As a result, car dealer’s success hinges largely on how one critical market segment—women car buyers—engages.
May 11, 2017
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Witt’s Wise Words: Change The Word Change The Result [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few small terminology changes that will positively impact consumer experience
May 11, 2017
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Genuine Systematic Followup [VIDEO]

myKaarma Founder & CEO Ujj Nath explains the importance of genuine systematic follow up for dealerships.
May 11, 2017