Auto Retail News

Mobile service isn’t just gaining traction; it’s now a proven, scalable way for dealerships to grow. Once considered a nice-to-have, it has become a smart, strategic necessity. Today’s customers expect speed and convenience. At the same time, d

The automotive industry continues to grapple with seismic changes as we approach the midpoint of 2025. This uncertainty is obscuring any forecasted performance and that is on full display in Bank of America’s annual “Car Wars” report. It presen

Swickard Auto Group Sells Mercedes-Benz of South Austin Group 1 Automotive, a publicly traded auto retailer operating 263 dealerships globally, has bought Mercedes-Benz of South Austin in a sale facilitated by Haig Partners. The dealership, previousl

It has been widely documented that AI is changing the face of lending, but now new details are emerging of just how vast and far-reaching this evolution is. Today, there are specific steps AI is taking in the overall risk management and customer expe

The new vehicle market is beginning to normalize in May following a surge in tariff-driven purchases earlier this year. According to J.D. Power and GlobalData, total new-vehicle sales, including retail and fleet transactions, are projected at 1,489,8

Technology has transformed how dealerships operate, making everything faster, smarter, and more automated. But in the pursuit of efficiency, it’s easy to overlook one important truth: behind every click, form submission, or online inquiry is a real

A collaboration between Reynolds and Reynolds, Volkswagen Group of America, and LaFontaine Automotive Group has introduced a new approach to vehicle service, combining cutting-edge kiosk technology with mobile service capabilities. This initiative, l

Today’s auto dealers face a myriad of frustrations, challenges, and obstacles, particularly tied to lengthy transaction times for car shoppers. The efficiency of these transactions is paramount, especially in light of current tariffs that pose a si

The automotive retail industry entered 2025 at a crossroads. The first quarter of the year did little to clear up that uncertainty. This year’s Q1 Haig Report showcases a market filled with optimism yet balances it with challenges emerging from tar