Auto Retail News

THE COMPANY OFFERS A FIRST-TO-MARKET PLATFORM FOR DEALERS TO REDUCE IDLE PARTS INVENTORY Edmonton, AB, Canada – August 1st, 2017: North American Dealer Parts Exchange (NADPE) has announced they are now opening taps on the big three automakers in th

Larry Tabloff has joined Digital Dealership System (DDS) as Vice President of Sales. Tabloff will manage DDS sales for North America, oversee national accounts and customer relations, while developing and implementing strategies for new client acquis

LAWRENCEVILLE, GA (August 3, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, unveiled today its latest white paper, offering insight and best pract

Personal touch has always been a hallmark of dealership customer service. Building relationships and establishing connections to foster long-lasting loyalty: these are the key means of dealership growth and success. How can dealerships create and mai

PALO ALTO, CA, August 03, 2017 – Open safety recalls are a common aspect of the retail automotive business, unfortunately, but their quick resolution need not bring burden, inefficiency, and risk to auto dealerships. OEMs and the National Highway T

The price you pay for a parts purchase makes or breaks the ultimate margin – never the sale price! There is so much more in the Aftermarket world than dealer personnel, who have never ventured there, realize.  With the constant push backwards that

In the far reaches of northeast Oklahoma stands a small domestic dealership that has a staff with a heart of gold. The men and women of Vance Chrysler in Miami, Oklahoma make me proud to be in the automotive business. Their selfless act of kindness e

Remember the good old days, when manufacturers notified dealers in advance that a safety recall was in the works? Dealership service departments had plenty of time to order the necessary parts, plan their marketing outreach (typically direct mail) an

If the idea of proving social media ROI seems frightening, you’re not alone. A recent marketing study found that attributing social and content to revenue continues to be a major challenge for most companies. A recent research report from Trac