Auto Retail News
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Dealer Ops & Leadership
Enhancing Customer Service in the Automotive Industry: A Dealer’s Perspective
In today’s automotive landscape, customer service issues remain a significant pain point for many brands. Persistent complaints highlight the urgent need for improved customer service. According to Widewail’s 2023 Voice of the Customer report
Jul 18, 2024
FlickFusion’s Tim James to Speak at #DDCE2024
The session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024) is now live. Tim James, chief operating officer, FlickFusion Video Marketing, will present a session titled, Put the FUN Back in the Sales Funnel. James’s session w
Jul 18, 2024
Posts
Dealer Ops & Leadership
Spotlight on….EMG
As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer is shining the spotlight on companies that help dealers do their job more effectively. We recently interviewed Brett Hall, Partner and Vice Pre
Jul 18, 2024
Posts
Dealer Ops & Leadership
Proven Strategies for Maximizing Traffic to Your Dealership Website
Driving traffic to your dealership’s website is crucial for boosting sales and business growth. More visitors mean higher chances of lead generation and sales, better search engine rankings, and greater online visibility. This article will expl
Jul 17, 2024
Dealers United’s Justin Friend Will Lead a Masterclass on TikTok at #DDCE2024
The session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024) is now live! Justin Friend, Senior Vice President, Dealers United, and Julianna Wanner, Agency Partner Manager, TikTok, will present a TikTok Masterclass for Car Deale
Jul 17, 2024
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Dealer/GM News
Used Vehicle Values Fall for Third Straight Month in June
Values of used vehicles continue to fall in June with the Manheim Used Vehicle Value Index (MUVVI) released July 9 declined to 196.1, ending the first half down 8.9 percent from a year ago. Wholesale used-vehicle prices (on a mix, mileage, and season
Jul 17, 2024
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Dealer Ops & Leadership
Modernizing Document and Income Verification in Auto Leasing with AI
Vehicle leasing has returned to a spirited level of activity on dealer lots this year. However, leasing requires a close review of a car shopper’s credit; how are dealers properly ensuring they have an accurate income verification to avoid fraudule
Jul 16, 2024
Ansira’s Angie Cordova and Heather Bildner Will Present at #DDCE2024
The session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024) is now live! Ansira’s Angie Cordova, VP of Product, and Heather Bildner, Sr. Director, Dealer Group Strategy, will present a session titled, Improving Website Conver
Jul 16, 2024
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Dealer/GM News
Fisker Bankruptcy Update: Inventory Bought by American Lease, Second Recall
EV startup Fisker has agreed to sell its remaining inventory of Ocean SUVs to a leasing firm as the company’s co-founder reduced his salary to $1. According to a filing made July 2, Fisker will enter an agreement to sell the remaining 3,231 Ocean
Jul 16, 2024