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Stop Waiting, Start Changing

In a world increasingly picking up speed, passive leaders have never been more vulnerable. Recent history has demonstrated in business it’s no longer so much a matter of the big eating the small, but the swift eating the slow. Obviously, this dynam
May 9, 2018
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Is Prospecting for Customers a Lost Art?

As a salesperson, do you wait for leads and ups, or do you go out and actively prospect for new customers?  No matter how great a salesperson you are, sales is a numbers game. If you want to sell more, you need to talk to more people. If you aren’
May 9, 2018
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Why Creative Marketing Matters

So much of the conversation in automotive marketing today is focused on how to leverage technology and data to precisely target consumers. While this is important, it’s just as important to remember that creative still matters. After all, you can s
May 9, 2018
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Balancing Mobile and Desktop Goals

Did you know that mobile conversion rates are less than half compared to desktop? So, why are digital marketers always going on and on about the importance of a mobile strategy? More and more consumers are researching cars and dealers on their phones
May 8, 2018
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Spring Market Coming to An End

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market I
May 8, 2018
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Client Command Wins Gold Stevie in 2018 American Business Awards®

Cumming, GA (May 3, 2018) – Client Command was named the winner of a Gold Stevie® Award in the Business of the Year – Automotive & Transport category in The 16th Annual American Business Awards®today. The awards are the U.S.A.’s premier b
May 8, 2018
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What Do Car Subscription Services Mean for Dealers, OEMs and Consumers?

There’s a huge push going on across the nation for subscription-based vehicle services. First introduced by manufacturers, more than a few dealerships have rolled out similar services for their customers. The general concept is that a consumer can
May 8, 2018
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Amazon Enters the Auto Service Business

Ujj Nath sends a wake-up call to dealers as Amazon enters the automotive service business in his new video blog.
May 8, 2018
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Boost Sales 10% or More with a Vehicle Exchange Program

How many vehicles do you sell out of your service lane every month? What if you could double that amount? These days you need all the sales opportunities you can get. Next to digital leads and inbound calls, the service department provides the most s
May 2, 2018