Auto Retail News

San Francisco, CA—May 23, 2018 – Jumpstart Automotive Media, a leading media, insights, and marketing solutions company, today released additional data from its eighth annual Insights Book that illustrates key demographic shopping trends among lu

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online. But some dealers remain skeptical and believe that their customers don’t really want to buy cars online, or aren’t ready for that st

LONG BEACH, California – May 22, 2018 – —myKaarma, the leading communications and payments software provider for automotive dealer service departments, today announced that Ujj Nath, myKaarma Chairman and CEO, recently received the Indi

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market I

We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales. Yet, as an industry we still spend far more money marketing the sales side of the business, and on conquest marketing, than we do on

Customer loyalty entails not only attracting but retaining customers for one’s business. It involves marketing tactics and strategies that leave your customers feeling satisfied with the service received and memorable experiences. Loyal customers a

CallRevu President & Partner Michael Markette shares why the questions your customers as on the phone are vital to how you should interact with them.

Report Shows Fewer Dealer Incentives on New Leases Driving More Shoppers to Secondary Market CINCINNATI, OHIO (May 22, 2018) – Swapalease.com, the nation’s largest online car lease marketplace, today released its quarterly lease trends report for

In my recent travels, I went to Tokyo and Kyoto in Japan. A few things struck me: just how space efficient and clean everything was. I visited the famous Tsukuji wholesale fish market. To my surprise, there was no smell of fish. The local sushi resta