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IAA Expands Launch of Industry-First Mobile App to Accelerate Catastrophe Response in the Carolinas and Virginia

Digital Logistics Solution Coordinating Fleet of Towing Providers WESTCHESTER, Ill. – September 27, 2018 – Insurance Auto Auctions, Inc. (IAA), a business unit of KAR Auction Services, Inc. (NYSE:KAR), announced the expanded launch of its IAA Tow
Sep 27, 2018
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The Pitfalls of Discounting Service

When it comes to sales and service transactions in the retail automotive industry, a main strategy in acquiring new customers or repeat business has always been to offer discounts. Most auto dealer advertisements on television, radio, online, or deli
Sep 27, 2018
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Peer-to-Peer: Designing a Mentorship Program for Success

There are a plethora of training programs and trainers in the automotive industry many of which have different styles, advice, and opinions. Often, those opinions vary widely. While training is indeed something I advocate in dealerships both as an on
Sep 27, 2018
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Profit By Action Quick Tip: Business Planning 1 – Process

ProfitByAction.com Quick Tip on the Business Planning Process.
Sep 27, 2018
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Ask Jim: A Service Focused Q&A

“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed services, on the pressing topics and issues within the fixed operations world. Question: What % of my RO’s should I be i
Sep 26, 2018
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Is Content Marketing a Necessity or a Nuisance?

In a recent blog, I wrote about how content marketing is more of a long-term play. In addition, to attract an audience, it is vital to offer more than purely sales content and “buy now!” messages. Consumers are constantly bombarded with these sal
Sep 26, 2018
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Jumpstart Automotive Media and Ipsos Unveil Joint Report on How Digital Strategies Can Close the Gap Between Dealers and Consumers

Study Sheds Light on Differences in Perceptions and Where They Align San Francisco, CA—September 25, 2018 – Jumpstart Automotive Media, a leading media, insights, and marketing solutions company, today announced a joint study with research firm,
Sep 25, 2018
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TradeRev Accelerates Expansion of North American Footprint

Digital Auction Solution and Dealer Support Deployed to Five New Markets CARMEL, Ind. — September 25, 2018 — TradeRev, North America’s leading dealer-to-dealer digital auction platform announced its expansion into five new markets across the
Sep 25, 2018
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What We’ve Got Here is a Failure to Communicate!

Dealerships spend a lot of money on leads. The bigger the store, the more money spent. And, added to that expense are staffing costs and the time and effort involved in trying to engage with consumers who submit the leads. In the car shopping process
Sep 25, 2018