Auto Retail News
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Dealer/GM News
Owners Increasingly Choosing Dealerships for Service Appointments: CDK
While a majority of car owners still choose independent repair facilities and car service chains, fixed operations at dealerships continues to make in-roads, according to CDK’s Service Shopper 4.0 study. In a survey of over 2,000 customers who had
Nov 5, 2024
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Dealer Ops & Leadership
From Comfortably Numb to Unstoppable: Driving Engagement
In today’s competitive dealership landscape, employee turnover remains a significant challenge. Research from the Work Institute shows that 34 percent of employees leave their jobs due to a lack of career development opportunities, and disengaged e
Nov 4, 2024
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Dealer/GM News
Gubagoo Now Available to U.S. Audi Dealers
Gubagoo has partnered with all U.S.-based Audi dealers for modern chat and digital retailing tools to enhance sales and performance, as well as elevate the customer experience both online and in-store, according to company officials. As part of the A
Nov 4, 2024
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Dealer/GM News
Drivers Admit to Not Disclosing Mechanical Problems Before Sale: AppraisalPRO
A recent AppraisalPRO’s nationwide survey found that consumers are not always being forthright about the conditions of the car before they sell it. The report disclosed that nearly one in five American car owners admit the last car they sold had se
Nov 1, 2024
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Dealer Ops & Leadership
Optimizing Dealership Service Departments for Maximum Profitability
The service department plays a supportive role in sustaining dealership profitability alongside sales and other services. According to the National Automobile Dealers Association (NADA), dealership service and parts sales amounted to an impressive $1
Oct 31, 2024
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Dealer/GM News
Victory Automotive Group, Norm Reeves, Patriot Auto Group: Dealership Roundup
Victory Automotive Group Purchases California Dealership The Tim Lamb Group recently brokered the sale of Harvey Auto Group’s San Leandro Mazda dealership to the Victory Automotive Group. The deal, finalized Oct. 21, is Victory’s 53rd store in th
Oct 31, 2024
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Sales & Variable Ops
Automotive Haptics to Be a Multibillion-Dollar Market by 2035
Haptic technologies deliver feedback through the sense of touch, from simple vibration alerts all the way to immersive tactile interactions. In 2024, the largest market for haptics is in smartphones, but as the smartphone market stagnates, the indust
Oct 30, 2024
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Dealer/GM News
Average Amount Owed on Upside-Down Car Loans Hits an All-Time High
A new report found a growing number of Americans with auto loans owe more than their cars are currently worth, according to data from Edmunds. According to the company’s research, more than one in five consumers with negative equity owe more th
Oct 30, 2024
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Dealer Ops & Leadership
Goldilocks and the Three Dealerships – Integrating AI
Innovations in technology can be both exciting and intimidating as new breakthroughs gradually develop throughout society. Mobile phones are one of the most important innovations of the 21st century, enhancing communication while eventually evolving
Oct 29, 2024