Auto Retail News

How to get employees to accept new technology? Even the best technology can fail if your dealership employees don’t accept the new process or don’t get trained on how to use it. Technology inertia happens where employees resist change out of fear

FORT LAUDERDALE, Fla. — AutoNation, Inc., America’s largest automotive retailer, today announced that its retail new vehicle unit sales in January 2012, as reported to the applicable automotive manufacturers, totaled 15,966, an increase o

ATLANTA — In 2011, U.S. consumers were much more diligent in paying against their debts, resulting in significant declines in delinquency rates among the majority of tracked lending sectors in Equifax’s December National Credit Trends R

FARMINGTON HILLS, Mich. and LAKE SUCCESS, N.Y. — Mercedes-Benz Financial Services USA LLC and DealerTrack announced that MBFS will become a lender on the DealerTrack credit application network used by 350 Mercedes-Benz dealers in the Un

WESTLAKE VILLAGE, Calif. — Overall customer satisfaction with the auto claims experience remained stable during the fourth quarter of 2011, despite an increase in the number of auto insurance claims and the amount of time needed to repair vehicles

SOUTHFIELD, Mich. — Open Dealer Exchange, LLC today announced its agreement for integration with CUDL (www.cudl.com), the nation’s leading indirect and point-of-purchase auto lending solutions provider to the credit union industry. Throug

DEARBORN, Mich. – Ford is recognizing its dealers who go above and beyond when it comes to giving back to their communities with its 12th annual Salute to Dealers award. Six dealerships were selected from among more than 8,500 Ford dealers worldwi

OAK BROOK, IL – vAuto announces additional functionality for its Provision inventory management system to help dealers improve the acquisition and management of used vehicles. “The expanded Provision functionality is part of our mission to provi

ALPHARETTA, GA. – Contact At Once!, the dealer chat software leader, and Dealer HD, an Automotive Website and Solutions Provider, today announced the immediate availability of a unique chat product that monitors the activities of the online shoppe