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GM Financial to Help Out Dealer Credit More

According to The Detroit News, Daniel Akerson, General Motor Co.???s CEO, said he wants to make GM Financial more available to some of its dealers. According to the story, Akerson wants some of its dealers to be able to stock their dealership lots by
Jun 10, 2011

Chrysler Announces Special ???0 for 60??? Financing Offered in June on Ram Pickup Trucks

Auburn Hills, Mich. – Chrysler Group LLC announced special June financing on its 2011 Ram 1500 pickup trucks. Qualified consumers who purchase a Ram 1500 Regular, Quad or Crew Cab pickup truck may be eligible for 0 percent financing for up to 6
Jun 10, 2011

American Bankruptcy Institute: May Consumer Bankruptcy Filings Fall 16% from Last Year

Alexandria, Va. ??? May consumer bankruptcies decreased 16 percent nationwide from May 2010, according to the American Bankruptcy Institute (ABI), relying on data from the National Bankruptcy Research Center (NBKRC). The data showed that the ove
Jun 10, 2011

Hyundai Launches Accessories Sales Programs Powered by Insignia

Irvine, CA ??? Looking to capitalize on increasing vehicle sales and market share, Hyundai Motor America has announced the launch of an in-store accessories sales program to be facilitated through MOBIS Parts America and powered by Insignia Group, LC
Jun 10, 2011

Maserati North America Selects Ally Financial as Preferred Finance Source

ENGLEWOOD CLIFFS, N.J. — Maserati North America has selected Ally Financial to be its official preferred financing provider for Maserati vehicles in the U.S. and Canada.  Ally Financial will offer wholesale financing and insurance for deal
Jun 10, 2011

Mercedes-Benz Financial Services USA LLC Announces Top Management Changes

FARMINGTON HILLS, Mich. — Mercedes-Benz Financial Services USA LLC announced top management changes at the company. Franz Reiner, currently President and CEO with operational responsibilities for the Americas (USA, Canada, Argentina, Brazil and
Jun 10, 2011

No Appointment — No Retention — No Honey

So, I get a call from a good-sized import client I had restructured in service about ten years ago.  “Quick service is out of control…customer retention is down, the repair order count is behind year-to-date, cars are lined up–shop
Jun 6, 2011

Technology – The Cure for Data Entry Woes

In the automotive industry and beyond, there is a plethora of different CRM choices. Visiting any of the trade shows geared towards dealers would provide a quick education on the daunting range of offerings. Some CRM products are basic, while others
Jun 1, 2011

‘So, you Think I’m Old School…’

Well, I’m certainly glad I am. It’s interesting to me hearing people talk about going green, new technologies, and that we need to take items and use them more frugally, etc., etc. When I was growing up we had milk bottles delivered to the door (
Jun 1, 2011