Auto Retail News

Houston, Texas — CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the addition of a new “Prospecting the Household” feature to its CRM that helps auto dealers unearth a potentia

Auburn Hills, Mich. –Chrysler Group LLC will conduct a voluntary safety recall of approximately 471 U.S.-market 2012 Chrysler Town & Country and Dodge Grand Caravan minivans to inspect and, if necessary, replace the right-side power liftga

According to a story from The Detroit News, automotive racer, designer and father of the Cobra, Carroll Shelby, has passed away. “Today, we have lost a legend in Ford Motor Company’s history, and my family and I have lost a dear friend. Carroll S

HERNDON, Va. – Audi of America and its U.S. network of 278 dealers will be working together to improve dealership operations and, ultimately, customer service through a new educational partnership with the National Automobile Dealers Association (N

Northridge, CA — Automotive CRM innovator PEAK PERFORMANCE announced today that dynamic sales and marketing executive Steven Gray has joined forces with the company as Chief Revenue Officer.  In his new role, Gray takes on national oversight f

According to The National Highway Traffic Safety Administration’s website, Ford Motor Company has issued three separate recalls involving the 1998-2003 Ford Windstar minivan. The first recall is to fix the rear axle of the Windstar minivans that mi

You master commonality-based rapport. Regardless of which type of first contact we made with our prospects, be it via live chat, a phone call, a lead or as a guest on our property, it is imperative that we understand and master commonality based rapp

Recently our firm has handled several cases where a dealership’s chances of success in a lawsuit were greatly weakened by errors or omissions in the dealership’s sales documents. In one case, there were several documents that required the signatu

FORT WORTH, TEXAS — GENERAL MOTORS FINANCIAL COMPANY, INC. (“GM Financial” or the “Company”) announced net income of $112 million for the quarter ended March 31, 2012, compared to $77 million for the quarter ended March 31, 2011. Earnin