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Posts Everyone

Canon’s IDEAS Dramatically Improved Dealer’s Warranty Audit Process

“Car dealerships require different systems coming together to produce a single final product. Canon’s IDEAS allows us to address all of them securely and efficiently!” – Jason Corey, Center BMW Operations Business Process Manager Canon’s In
Oct 3, 2011
Posts Everyone

Ford, General Mills Come Together to Help America’s Schools, Partner in Box Tops for Education® Program

DEARBORN, Mich. — Ford Motor Companyand General Mills, two companies that have made supporting education a key element of their businesses, are partnering to provide additional funding to schools across the country through the popular Box Tops
Oct 3, 2011

Your duties to a spot delivery customer

My firm currently is defending several lawsuits against a dealership filed by customers who entered into “spot delivery” transactions. Spot delivery is the practice whereby a dealership delivers the vehicle on a conditional basis pending the appr
Oct 1, 2011

Making Sense of Google +1 for your Dealership

Google +1 is Google’s answer to Facebook’s “Like” button Google +1 is a social sharing button that appears on search engine results pages (SERPs) and can now be added to your web site.  Think of Google +1 as you would the Facebook “Like”
Oct 1, 2011

Interview with Liz Kelly, e-Commerce Director, Suntrup Automotive Group

Liz Kelly – e-commerce director for Suntrup Nissan/Volkswagen, two Suntrup Hyundai locations and Suntrup Kia, in St. Louis Missouri — takes a dive in and do it approach to Internet marketing that has paid off handsomely. Suntrup Nissan/Volksw
Oct 1, 2011

Interview with Stan Masamitsu, Tony Group Autoplex

For Tony Group Autoplex, just about everything a dealership needs to operate – from pre-owned inventory to parts – is 2,500 miles away. Everything costs more. There’s no such thing here as a road trip, yet sell vehicles this auto group does and
Oct 1, 2011

zAutos Launches Used Car Portal as Comprehensive Source for Used Car Research

IRVINE, Calif. — Consumer car research website, zAutos.com, launches its Used Car Portal, a consumer’s complete source for information on used vehicles across the United States. The new application takes viewers step by step through the p
Sep 30, 2011

State Passes Used Car Law

According to The New York Times, California has recently passed a used car law to help protect consumers. The law, the story said, requires dealers to check used cars on their lot for potential government issued problems. If the dealers find anything
Sep 30, 2011

Come Back!

Congratulations! You’ve closed the deal, done the paperwork, taken the trade in, handed her the keys and introduced her to the service manager. (You did take her to the service department, didn’t you?) Now you can relax a bit and wait for the nex
Sep 29, 2011