Auto Retail News

Test drives are fundamental to car dealership operations, and from the customer’s point of view they are a great touch point to experience everything a car has to offer, but according to a recent Maritz Research study 11.4% of car buyers didn’t t

Overland Park, Kan. —  NCM Associates, a leading provider of automotive 20 Group, retail consulting, management training, and operations Benchmark® analysis services to franchised and independent auto dealers, today announced its partnership

FARMINGTON HILLS, Mich. — RouteOne announced today the availability of additional enhancements to its free iPhone app.  The app includes the ability to forward ‘sent’ applications to new finance sources, securely text message with

Posts annual revenue growth of 420%, 2nd straight year of profitability CAMBRIDGE, MA — CarGurus, a leading online automotive research and shopping destination, today announced it ranks among the top 150 fastest-growing private companies in the

Kelley Blue Book Kicks Off College Football, NFL® Season by Naming Top Rides for Pre-Game Tailgate Parties IRVINE, Calif. — The 2012 Ram 1500 pickup truck is this year’s No. 1 Tailgating Car according to Kelley Blue Book, the leading pr

Luxury Brands Head Industry List; Chrysler Gains but Still Plays Catch Up ANN ARBOR, Mich. — Customer satisfaction at the national level is exactly where it stood at the start of 2012, and as far back as two years ago, according to a report release

My team and I recently concluded a large number of spend assessments, across many dealerships, in various cities, under various ownership structures.  We interviewed many dealer principals and CFO’s as a routine part of our process and as such, I

NEW YORK — Inc. magazine today ranked DealerRater, the nation’s largest and most trusted source for consumer reviews of automotive dealers, #137 on its 31st annual Inc. 500|5000 list, an exclusive ranking of the nation’s fastest-growing

Scenario:  Your dealership is no fun to work at; perks are non-existent, the environment is like a shark tank, and the resources pale in comparison to an overseas call center. You’ve seen the same faces on the floor for the past 10 years, none of